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Restaurant · Asheville, North Carolina · concept
Juniper Table
A new site, dinner booking and phone-edited specials for a 60-seat restaurant that keeps its Toast system as it is.
Juniper Table is a sample business we use to show the work; the problems are the ones we find most often. Photos are free-to-use (CC0) stand-ins for the place's own.
What we found
- Dinner could only be booked by phone, and reviews kept saying “couldn't book online”.
- The menu was a PDF from 2023; the daily specials lived only on Instagram.
- Toast online ordering existed but wasn't linked from the site.
What we designed
- A home page with today's hours, tables left tonight and the specials board the kitchen updates from a phone.
- A dinner booking page: night, party size, free times, confirmation and a reminder the day before.
- Tonight's list on the manager's phone; pickup goes straight to their Toast page.
What stays as it is
Toast POS, Toast online ordering and payouts, the kitchen printer, walk-in brunch.
How it fits
Three journeys, with the new parts in orange and everything Toast keeps doing dashed.
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